Welcome to Nevells Road Surgery Online
Welcome to our website. This practice is a long established partnership of five doctors offering a full range of healthcare services at our surgery premises in central Letchworth.
The partners have links to a full primary health care team of health professionals including nurses, health visitors, midwives, and pharmacists.
The practice is part of NHS Hertfordshire.
New computer system
We have a new computer system due to be installed November/December 2014. We hope this will improve things long term, but there is likely to be some disruption during the change. We apologise for any inconvenience which may be caused, and thank you for your understanding.
Along with other benefits, we hope the new system will enable us to be able to provide the following by the end of March 2015 (which are new government requirements):
Upload information to the Summary Care Record
To allow us to transfer medical records electronically when patients register or de-register, by a system called GP2GP.
Enable patients to be able to view online, export, or print summary information from their medical records.
Unfortunately, when the new system is installed, any registrations for our current online services for booking appointments and ordering repeat medications will cease to work. We will have a new system immediately to be able to do this, but it will mean you will need to re-register once the new system has arrived.
Pre-bookable appointments are available to book online. If you are interested, you will need to come to the surgery to complete a registration form, as you need to bring with you either photo ID or 2 recent bills as identification. You will still be able to book appointments by telephone or at the reception desk.
Patient Reference Group and Report
The practice has a virtual Patient Reference Group, From feedback provided by this group, the practice completed a patient survey and identified action points. The practice has published a report for 2013/14 - there is a Summary Report. However, there is also a Detailed Report if you are interested in further information.
Reports for previous years are also available on the Survey Report tab.
The practice area is the Letchworth SG6 postcode. If you live in the SG6 area and would like to register, please visit the surgery for the relevant forms.
If you are registered but move to an address outside SG6 we ask that you register at another practice. Existing patients only, who move to the Fairfield Park area can remain registered.
Access for the disabled
There are 2 parking spaces for the disabled situated to the left of the front entrance. Access to the surgery for disabled patients presents no problems and there are toilet facilities for the disabled available. We have a mobile hearing loop for use at the reception and during consultations.
Changing your details
If you move within the practice area (SG6 postcode), or change your name or telephone number, please complete a change of details form available at reception ASAP. It is important that you keep us informed of these changes in case the Dr needs to contact you.
Spaces are limited at the front, but there are more spaces at the rear of the building, which can be accessed via the service road between the police station and the health centre. The spaces at the front of the building are clearly marked for Doctor parking only. Please do not obstruct the entrance onto the building forecourt with your car as this is in constant use by the Drs and sometimes emergency vehicles.
(Site updated 25/09/2014)