Nevells Road Surgery, Letchworth, Hertfordshire, England
www.neighbourhoodprofessionals.co.uk - Nevells Road Surgery, Letchworth Garden City, Hertfordshire




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The Nevells Road Surgery
Nevells Road
Letchworth Garden City
Hertfordshire SG6 4TS

0844 477 1796

Drs Chatfield, Ramsbottom, Young, Lacy, Abrahams & Peace


SURGERY OPENING TIMES

Weekdays 8.00am to 6.30pm

When the surgery is closed you may telephone NHS Direct, a 24 hour nurse-led helpline, on 0845 4647 for health advice and information, or the out-of-hours medical service on 01438 360965.


WELCOME TO THE PRACTICE

The practice is a long established partnership of five doctors offering a full range of primary care medical services at our modernised and extended surgery premises in central Letchworth.

The partners work closely with a full primary health care team of allied professionals including nurses, health visitors, midwives and pharmacists.

This practice is now part of the North Hertfordshire and Stevenage Primary Care Trust.

PRACTICE AREA

The practice area is Letchworth (SG6). Historically the practice used to have a larger catchment area and we will retain patients who registered at this time. However, if these patients move to another residential address in the area that does not have an SG6 postcode they may be asked to register with another practice; the decision will be at the discretion of the doctors. The Practice Area Map , shows both the current and historic boundaries.

WHAT HAPPENS WHEN THE SURGERY IS CLOSED?

Emergency: Telephone 999
Urgent problems that cannot reasonably wait until regular surgery hours: Telephone 0844 477 1796

When you telephone this number you will be given a choice to either contact NHS Direct (details below) or to be connected to the Out of Hours Service to consult with a health care professional. You will usually be expected to attend an out-of-hours centre for a consultation.

Health advice and guidance when we are closed: Telephone 0845 4647
If you need advice or reassurance concerning a health condition call NHS Direct, a
nurse-led telephone helpline.

We ask all our patients to be thoughtful about calling out the doctor outside normal surgery hours.

FREEDOM OF INFORMATION – PUBLICATION SCHEME

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available. This scheme is available from reception.

ZERO TOLERANCE

The practice team want to help care for their patients. Help them to do their job by being courteous and co-operative. They will not tolerate verbal or physical abuse, or damage to the surgery. Such incidents will be treated seriously and may lead to removal from the practice list and/or prosecution.




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