Welcome to Nevells Road Surgery Online
Welcome to our website. This practice is a long established partnership of five doctors offering a full range of healthcare services at our surgery premises in central Letchworth.
The partners have links to a full primary health care team of health professionals including nurses, health visitors, midwives, and pharmacists.
The practice is part of NHS Hertfordshire.
You can use online services to book and cancel appointments, and for ordering repeat medications. If you are interested, you will need to come to the surgery to complete a registration form, as you need to bring with you either photo ID or 2 recent bills as identification. You will still be able to book appointments by telephone or at the reception desk. A minimal patient summary is also available as part of the online services. Please inform reception if you wish to have this access.
Electronic Transfer of Information
When patients register or transfer to another practice, a system called GP2GP is used to allow the transfer of medical records electronically between practices.
We are also planning to upload information to the national summary care record, and this is due to happen when we change to a new computer system around July 2015.
Patient Reference Group and Report
The practice has a virtual Patient Reference Group, From feedback provided by this group, the practice completed a patient survey and identified action points. The practice has published a report for 2013/14 - there is a Summary Report. However, there is also a Detailed Report if you are interested in further information.
Reports for previous years are also available on the Survey Report tab.
The practice area is the Letchworth SG6 postcode. If you live in the SG6 area and would like to register, please visit the surgery for the relevant forms.
If you are registered but move to an address outside SG6 we ask that you register at another practice. Existing patients only, who move to the Fairfield Park area can remain registered.
Access for the disabled
There are 2 parking spaces for the disabled situated to the left of the front entrance. Access to the surgery for disabled patients presents no problems and there are toilet facilities for the disabled available. We have a mobile hearing loop for use at the reception and during consultations.
Changing your details
If you move within the practice area (SG6 postcode), or change your name or telephone number, please complete a change of details form available at reception ASAP. It is important that you keep us informed of these changes in case the Dr needs to contact you.
All patients in this practice have an assigned accountable GP who they are registered with. New patients joining the practice will be told the name of this GP when they register. For registered patients, if you are unsure who your accountable GP is, then this information can be found on your repeat prescription form, or by asking reception.
Spaces are limited at the front, but there are more spaces at the rear of the building, which can be accessed via the service road between the police station and the health centre. The spaces at the front of the building are clearly marked for Doctor parking only. Please do not obstruct the entrance onto the building forecourt with your car as this is in constant use by the Drs and sometimes emergency vehicles.
(Site updated 19/11/2015)